The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

Quote by Tom Peters

Topics: Employees Quotes

If a window of opportunity appears, don't pull down the shade.

If a window of opportunity appears, don't pull down the shade.

Test fast, fail fast, adjust fast.

Test fast, fail fast, adjust fast.

There is no such thing as a minor lapse of integrity

There is no such thing as a minor lapse of integrity

Celebrate what you want to see more of.

Celebrate what you want to see more of.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Excellent firms don't believe in excellence - only in constant improvement and constant change.

Excellent firms don't believe in excellence - only in constant improvement and constant change.

Leaders don't create followers, they create more leaders.

Leaders don't create followers, they create more leaders.

Communication is everyone's panacea for everything.

Communication is everyone's panacea for everything.

Give a lot, expect a lot, and if you don't get it, prune.

Give a lot, expect a lot, and if you don't get it, prune.

South Africa has all the tools to compete in the new global village - an...

South Africa has all the tools to compete in the new global village - an...

The simple act of paying positive attention to people has a great deal to do...

The simple act of paying positive attention to people has a great deal to do...

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

If youre not confused, youre not paying attention.

If youre not confused, youre not paying attention.

If you're not confused, you're not paying attention.

If you're not confused, you're not paying attention.

We found that the most exciting environments, that treated people very well, are also tough...

We found that the most exciting environments, that treated people very well, are also tough...

Design is so critical it should be on the agenda of every meeting in every...

Design is so critical it should be on the agenda of every meeting in every...

All business success rests on something labeled a sale, which at least momentarily weds company...

All business success rests on something labeled a sale, which at least momentarily weds company...

Whatever you are, be a good one.

Whatever you are, be a good one.

Develop success from failures. Discouragement and failure are two of the surest stepping stones to...

Develop success from failures. Discouragement and failure are two of the surest stepping stones to...

I don't know the key to success, but the key to failure is trying to...

I don't know the key to success, but the key to failure is trying to...