The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

Quote by Tom Peters

Topics: Employees Quotes

If a window of opportunity appears, don't pull down the shade.

If a window of opportunity appears, don't pull down the shade.

Winners must learn to relish change with the same enthusiasm and energy that we have...

Winners must learn to relish change with the same enthusiasm and energy that we have...

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

We found that the most exciting environments, that treated people very well, are also tough...

We found that the most exciting environments, that treated people very well, are also tough...

Communication is everyone's panacea for everything.

Communication is everyone's panacea for everything.

Celebrate what you want to see more of.

Celebrate what you want to see more of.

South Africa has all the tools to compete in the new global village - an...

South Africa has all the tools to compete in the new global village - an...

If your company has a clean-desk policy, the company is nuts and you're nuts to...

If your company has a clean-desk policy, the company is nuts and you're nuts to...

Design is so critical it should be on the agenda of every meeting in every...

Design is so critical it should be on the agenda of every meeting in every...

Excellent firms don't believe in excellence - only in constant improvement and constant change.

Excellent firms don't believe in excellence - only in constant improvement and constant change.

All business success rests on something labeled a sale, which at least momentarily weds company...

All business success rests on something labeled a sale, which at least momentarily weds company...

If youre not confused, youre not paying attention.

If youre not confused, youre not paying attention.

Life is pretty simple: You do some stuff. Most fails. Some works. You do more...

Life is pretty simple: You do some stuff. Most fails. Some works. You do more...

If you're not confused, you're not paying attention.

If you're not confused, you're not paying attention.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

The simple act of paying positive attention to people has a great deal to do...

The simple act of paying positive attention to people has a great deal to do...

There is no such thing as a minor lapse of integrity

There is no such thing as a minor lapse of integrity

The difference between moral dilemmas and ethical ones, philosophers say, is that in moral issues...

The difference between moral dilemmas and ethical ones, philosophers say, is that in moral issues...

The only tyrant I accept in this world is the 'still small voice' within

The only tyrant I accept in this world is the 'still small voice' within

Never let your sense of morals get in the way of doing what's right.

Never let your sense of morals get in the way of doing what's right.