Excellent firms don't believe in excellence - only in constant improvement and constant change.
Give a lot, expect a lot, and if you don't get it, prune.
If a window of opportunity appears, don't pull down the shade.
The simple act of paying positive attention to people has a great deal to do...
All business success rests on something labeled a sale, which at least momentarily weds company...
Design is so critical it should be on the agenda of every meeting in every...
If youre not confused, youre not paying attention.
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
There is no such thing as a minor lapse of integrity
Life is pretty simple: You do some stuff. Most fails. Some works. You do more...
If you're not confused, you're not paying attention.
If your company has a clean-desk policy, the company is nuts and you're nuts to...
Leaders don't create followers, they create more leaders.
South Africa has all the tools to compete in the new global village - an...
Test fast, fail fast, adjust fast.
The magic formula that successful businesses have discovered is to treat customers like guests and...
We found that the most exciting environments, that treated people very well, are also tough...
Winners must learn to relish change with the same enthusiasm and energy that we have...