The result of long-term relationships is better and better quality, and lower and lower costs.

Quote by W Edwards Deming

Topics: W Edwards Deming Quotes

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

Eliminate numerical quotas, including Management by Objectives.

Eliminate numerical quotas, including Management by Objectives.

Hold everybody accountable? Ridiculous!

Hold everybody accountable? Ridiculous!

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

Rational behavior requires theory. Reactive behavior requires only reflex action.

Rational behavior requires theory. Reactive behavior requires only reflex action.

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

Profit in business comes from repeat customers, customers that boast about your project or service,...

Profit in business comes from repeat customers, customers that boast about your project or service,...

Lack of knowledge... that is the problem

Lack of knowledge... that is the problem

Learning is not compulsory... neither is survival.

Learning is not compulsory... neither is survival.

If you do not know how to ask the right question, you discover nothing.

If you do not know how to ask the right question, you discover nothing.

Quality is everyone's responsibility.

Quality is everyone's responsibility.

You should not ask questions without knowledge

You should not ask questions without knowledge

If you can't describe what you are doing as a process, you don't know what...

If you can't describe what you are doing as a process, you don't know what...

Any manager can do well in an expanding market.

Any manager can do well in an expanding market.

It is not enough to do your best; you must know what to do, and...

It is not enough to do your best; you must know what to do, and...

All anyone asks for is a chance to work with pride.

All anyone asks for is a chance to work with pride.

We are here to make another world.

We are here to make another world.

Don't worry about the world coming to an end today. It is already tomorrow in...

Don't worry about the world coming to an end today. It is already tomorrow in...

Be thou incapable of change in that which is right, and men will rely upon...

Be thou incapable of change in that which is right, and men will rely upon...

It is never too late to be who you might have been.

It is never too late to be who you might have been.