Hold everybody accountable? Ridiculous!

Quote by W Edwards Deming

Topics: W Edwards Deming Quotes

All anyone asks for is a chance to work with pride.

All anyone asks for is a chance to work with pride.

The emphasis should be on why we do a job.

The emphasis should be on why we do a job.

Eliminate numerical quotas, including Management by Objectives.

Eliminate numerical quotas, including Management by Objectives.

We are here to make another world.

We are here to make another world.

Lack of knowledge... that is the problem

Lack of knowledge... that is the problem

Profit in business comes from repeat customers, customers that boast about your project or service,...

Profit in business comes from repeat customers, customers that boast about your project or service,...

You can not define being exactly on time.

You can not define being exactly on time.

Innovation comes from the producer - not from the customer.

Innovation comes from the producer - not from the customer.

Rational behavior requires theory. Reactive behavior requires only reflex action.

Rational behavior requires theory. Reactive behavior requires only reflex action.

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

Learning is not compulsory... neither is survival.

Learning is not compulsory... neither is survival.

When a system is stable, telling the worker about mistakes is only tampering.

When a system is stable, telling the worker about mistakes is only tampering.

Profit in business comes from repeat customers, customers that boast about your project or service,...

Profit in business comes from repeat customers, customers that boast about your project or service,...

Quality is everyone's responsibility.

Quality is everyone's responsibility.

You should not ask questions without knowledge

You should not ask questions without knowledge

The result of long-term relationships is better and better quality, and lower and lower costs.

The result of long-term relationships is better and better quality, and lower and lower costs.

Any manager can do well in an expanding market.

Any manager can do well in an expanding market.

If you can't describe what you are doing as a process, you don't know what...

If you can't describe what you are doing as a process, you don't know what...

If you do not know how to ask the right question, you discover nothing.

If you do not know how to ask the right question, you discover nothing.