When a system is stable, telling the worker about mistakes is only tampering.

Quote by W Edwards Deming

Topics: W Edwards Deming Quotes

We are here to make another world.

We are here to make another world.

The result of long-term relationships is better and better quality, and lower and lower costs.

The result of long-term relationships is better and better quality, and lower and lower costs.

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

Innovation comes from the producer - not from the customer.

Innovation comes from the producer - not from the customer.

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

Hold everybody accountable? Ridiculous!

Hold everybody accountable? Ridiculous!

You can not define being exactly on time.

You can not define being exactly on time.

Quality is everyone's responsibility.

Quality is everyone's responsibility.

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

We are here to make another world.

We are here to make another world.

If you can't describe what you are doing as a process, you don't know what...

If you can't describe what you are doing as a process, you don't know what...

The emphasis should be on why we do a job.

The emphasis should be on why we do a job.

Profit in business comes from repeat customers, customers that boast about your project or service,...

Profit in business comes from repeat customers, customers that boast about your project or service,...

Lack of knowledge... that is the problem

Lack of knowledge... that is the problem

Rational behavior requires theory. Reactive behavior requires only reflex action.

Rational behavior requires theory. Reactive behavior requires only reflex action.

Eliminate numerical quotas, including Management by Objectives.

Eliminate numerical quotas, including Management by Objectives.

If you do not know how to ask the right question, you discover nothing.

If you do not know how to ask the right question, you discover nothing.

Learning is not compulsory... neither is survival.

Learning is not compulsory... neither is survival.

Any manager can do well in an expanding market.

Any manager can do well in an expanding market.

You should not ask questions without knowledge

You should not ask questions without knowledge