The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

Quote by James Cash Penney

Topics: James Cash Penney Quotes

The problem with the bronco is to get on and stay on. This is the...

The problem with the bronco is to get on and stay on. This is the...

It is always the start that requires the greatest effort.

It is always the start that requires the greatest effort.

Selling is our No. 1 job. Never get away from selling a lot of merchandise...

Selling is our No. 1 job. Never get away from selling a lot of merchandise...

I believe a man is better anchored who has a belief in the Supreme Being.

I believe a man is better anchored who has a belief in the Supreme Being.

The five separate fingers are five independent units. Close them and the fist multiplies strength....

The five separate fingers are five independent units. Close them and the fist multiplies strength....

There's no better friend to any merchant than a fair competitor.

There's no better friend to any merchant than a fair competitor.

I cannot remember a time when the Golden Rule was not my motto and precept,...

I cannot remember a time when the Golden Rule was not my motto and precept,...

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of...

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of...

Clock watchers never seem to be having a good time.

Clock watchers never seem to be having a good time.

The Golden Rule finds no limit of application in business.

The Golden Rule finds no limit of application in business.

Salesmanship is limitless. Our very living is selling. We are all salespeople.

Salesmanship is limitless. Our very living is selling. We are all salespeople.

I never trust an executive who tends to pass the buck. Nor would I want...

I never trust an executive who tends to pass the buck. Nor would I want...

The art of effective listening is essential to clear communication, and clear communication is necessary...

The art of effective listening is essential to clear communication, and clear communication is necessary...

The men who have furnished me with my greatest inspiration have not been men of...

The men who have furnished me with my greatest inspiration have not been men of...

Do not primarily train men to work. Train them to serve willingly and intelligently.

Do not primarily train men to work. Train them to serve willingly and intelligently.

The thought in my mind was that I must be a good merchant. If I...

The thought in my mind was that I must be a good merchant. If I...

We can serve our customers well only if our buying jobs are right. You cannot...

We can serve our customers well only if our buying jobs are right. You cannot...

The keystone of successful business is cooperation. Friction retards progress.

The keystone of successful business is cooperation. Friction retards progress.

To all those who walk the path of human cooperation war must appear loathsome and...

To all those who walk the path of human cooperation war must appear loathsome and...

Through the evolutionary process, those who are able to engage in social cooperation of various...

Through the evolutionary process, those who are able to engage in social cooperation of various...