I was long brought up to think that it was nothing short of a crime to miss a sale.

Quote by James Cash Penney

Topics: James Cash Penney Quotes

Luck is always the last refuge of laziness and incompetence.

Luck is always the last refuge of laziness and incompetence.

The well-satisfied customer will bring the repeat sale that counts.

The well-satisfied customer will bring the repeat sale that counts.

It is the service we are not obliged to give that people value most.

It is the service we are not obliged to give that people value most.

We get real results only in proportion to the real values we give.

We get real results only in proportion to the real values we give.

My definition of an executive's job is brief and to the point. It is simply...

My definition of an executive's job is brief and to the point. It is simply...

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

As a rule, we find what we look for; we achieve what we get ready...

As a rule, we find what we look for; we achieve what we get ready...

No company can afford not to move forward. It may be at the top of...

No company can afford not to move forward. It may be at the top of...

Courteous treatment will make a customer a walking advertisement.

Courteous treatment will make a customer a walking advertisement.

The problem with the bronco is to get on and stay on. This is the...

The problem with the bronco is to get on and stay on. This is the...

Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others....

Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others....

Clock watchers never seem to be having a good time.

Clock watchers never seem to be having a good time.

Men are not great or small because of their material possessions. They are great or...

Men are not great or small because of their material possessions. They are great or...

The Golden Rule finds no limit of application in business.

The Golden Rule finds no limit of application in business.

I do not believe in excuses. I believe in hard work as the prime solvent...

I do not believe in excuses. I believe in hard work as the prime solvent...

Change is vital, improvement the logical form of change.

Change is vital, improvement the logical form of change.

The art of effective listening is essential to clear communication, and clear communication is necessary...

The art of effective listening is essential to clear communication, and clear communication is necessary...

The best of merchandise will go back to the shelf unless handled by a conscientious,...

The best of merchandise will go back to the shelf unless handled by a conscientious,...

Growth is never by mere chance; it is the result of forces working together.

Growth is never by mere chance; it is the result of forces working together.

Selling is our No. 1 job. Never get away from selling a lot of merchandise...

Selling is our No. 1 job. Never get away from selling a lot of merchandise...