The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

Quote by James Cash Penney

Topics: James Cash Penney Quotes

Clock watchers never seem to be having a good time.

Clock watchers never seem to be having a good time.

The thought in my mind was that I must be a good merchant. If I...

The thought in my mind was that I must be a good merchant. If I...

No serious-minded man should have time for the mediocre in any phase of his living.

No serious-minded man should have time for the mediocre in any phase of his living.

Too many would-be executives are slaves of routine.

Too many would-be executives are slaves of routine.

We can serve our customers well only if our buying jobs are right. You cannot...

We can serve our customers well only if our buying jobs are right. You cannot...

It is always the start that requires the greatest effort.

It is always the start that requires the greatest effort.

Theory is splendid but until put into practice, it is valueless.

Theory is splendid but until put into practice, it is valueless.

Luck is always the last refuge of laziness and incompetence.

Luck is always the last refuge of laziness and incompetence.

The problem with the bronco is to get on and stay on. This is the...

The problem with the bronco is to get on and stay on. This is the...

Men are not great or small because of their material possessions. They are great or...

Men are not great or small because of their material possessions. They are great or...

I never trust an executive who tends to pass the buck. Nor would I want...

I never trust an executive who tends to pass the buck. Nor would I want...

No matter what his position or experience in life, there is in everyone more latent...

No matter what his position or experience in life, there is in everyone more latent...

Change is vital, improvement the logical form of change.

Change is vital, improvement the logical form of change.

Success will always be measured by the extent to which we serve the buying public.

Success will always be measured by the extent to which we serve the buying public.

Every man must decide for himself whether he shall master his world or be mastered...

Every man must decide for himself whether he shall master his world or be mastered...

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

The five separate fingers are five independent units. Close them and the fist multiplies strength....

The five separate fingers are five independent units. Close them and the fist multiplies strength....

As a rule, we find what we look for; we achieve what we get ready...

As a rule, we find what we look for; we achieve what we get ready...

I do not believe in excuses. I believe in hard work as the prime solvent...

I do not believe in excuses. I believe in hard work as the prime solvent...

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of...

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of...