Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

Quote by W Edwards Deming

Topics: Friends Quotes

Eliminate numerical quotas, including Management by Objectives.

Eliminate numerical quotas, including Management by Objectives.

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

If you can't describe what you are doing as a process, you don't know what...

If you can't describe what you are doing as a process, you don't know what...

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

Lack of knowledge... that is the problem

Lack of knowledge... that is the problem

If you do not know how to ask the right question, you discover nothing.

If you do not know how to ask the right question, you discover nothing.

The emphasis should be on why we do a job.

The emphasis should be on why we do a job.

Quality is everyone's responsibility.

Quality is everyone's responsibility.

You can not define being exactly on time.

You can not define being exactly on time.

Whenever there is fear, you will get wrong figures.

Whenever there is fear, you will get wrong figures.

Hold everybody accountable? Ridiculous!

Hold everybody accountable? Ridiculous!

We are here to make another world.

We are here to make another world.

You should not ask questions without knowledge

You should not ask questions without knowledge

Any manager can do well in an expanding market.

Any manager can do well in an expanding market.

All anyone asks for is a chance to work with pride.

All anyone asks for is a chance to work with pride.

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

Innovation comes from the producer - not from the customer.

Innovation comes from the producer - not from the customer.

The result of long-term relationships is better and better quality, and lower and lower costs.

The result of long-term relationships is better and better quality, and lower and lower costs.

When a system is stable, telling the worker about mistakes is only tampering.

When a system is stable, telling the worker about mistakes is only tampering.

Learning is not compulsory... neither is survival.

Learning is not compulsory... neither is survival.