Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

Quote by W Edwards Deming

Topics: Friends Quotes

Quality is everyone's responsibility.

Quality is everyone's responsibility.

Any manager can do well in an expanding market.

Any manager can do well in an expanding market.

Eliminate numerical quotas, including Management by Objectives.

Eliminate numerical quotas, including Management by Objectives.

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

The emphasis should be on why we do a job.

The emphasis should be on why we do a job.

If you do not know how to ask the right question, you discover nothing.

If you do not know how to ask the right question, you discover nothing.

Learning is not compulsory... neither is survival.

Learning is not compulsory... neither is survival.

Whenever there is fear, you will get wrong figures.

Whenever there is fear, you will get wrong figures.

You can not define being exactly on time.

You can not define being exactly on time.

When a system is stable, telling the worker about mistakes is only tampering.

When a system is stable, telling the worker about mistakes is only tampering.

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

Profit in business comes from repeat customers, customers that boast about your project or service,...

Profit in business comes from repeat customers, customers that boast about your project or service,...

The result of long-term relationships is better and better quality, and lower and lower costs.

The result of long-term relationships is better and better quality, and lower and lower costs.

Lack of knowledge... that is the problem

Lack of knowledge... that is the problem

Hold everybody accountable? Ridiculous!

Hold everybody accountable? Ridiculous!

Innovation comes from the producer - not from the customer.

Innovation comes from the producer - not from the customer.

We are here to make another world.

We are here to make another world.

Rational behavior requires theory. Reactive behavior requires only reflex action.

Rational behavior requires theory. Reactive behavior requires only reflex action.

Eliminate numerical quotas, including Management by Objectives.

Eliminate numerical quotas, including Management by Objectives.

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.