Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

Quote by W Edwards Deming

Topics: Business Quotes

Lack of knowledge... that is the problem

Lack of knowledge... that is the problem

We are here to make another world.

We are here to make another world.

If you do not know how to ask the right question, you discover nothing.

If you do not know how to ask the right question, you discover nothing.

We are here to make another world.

We are here to make another world.

Any manager can do well in an expanding market.

Any manager can do well in an expanding market.

Eliminate numerical quotas, including Management by Objectives.

Eliminate numerical quotas, including Management by Objectives.

Learning is not compulsory... neither is survival.

Learning is not compulsory... neither is survival.

When a system is stable, telling the worker about mistakes is only tampering.

When a system is stable, telling the worker about mistakes is only tampering.

The emphasis should be on why we do a job.

The emphasis should be on why we do a job.

If you can't describe what you are doing as a process, you don't know what...

If you can't describe what you are doing as a process, you don't know what...

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

The result of long-term relationships is better and better quality, and lower and lower costs.

The result of long-term relationships is better and better quality, and lower and lower costs.

Hold everybody accountable? Ridiculous!

Hold everybody accountable? Ridiculous!

Rational behavior requires theory. Reactive behavior requires only reflex action.

Rational behavior requires theory. Reactive behavior requires only reflex action.

You can not define being exactly on time.

You can not define being exactly on time.

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

Eliminate numerical quotas, including Management by Objectives.

Eliminate numerical quotas, including Management by Objectives.

Innovation comes from the producer - not from the customer.

Innovation comes from the producer - not from the customer.

Whenever there is fear, you will get wrong figures.

Whenever there is fear, you will get wrong figures.

You should not ask questions without knowledge

You should not ask questions without knowledge