Eliminate numerical quotas, including Management by Objectives.

Quote by W Edwards Deming

Topics: W Edwards Deming Quotes

Whenever there is fear, you will get wrong figures.

Whenever there is fear, you will get wrong figures.

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

Eliminate numerical quotas, including Management by Objectives.

Eliminate numerical quotas, including Management by Objectives.

All anyone asks for is a chance to work with pride.

All anyone asks for is a chance to work with pride.

Profit in business comes from repeat customers, customers that boast about your project or service,...

Profit in business comes from repeat customers, customers that boast about your project or service,...

You should not ask questions without knowledge

You should not ask questions without knowledge

You can not define being exactly on time.

You can not define being exactly on time.

The emphasis should be on why we do a job.

The emphasis should be on why we do a job.

Profit in business comes from repeat customers, customers that boast about your project or service,...

Profit in business comes from repeat customers, customers that boast about your project or service,...

If you do not know how to ask the right question, you discover nothing.

If you do not know how to ask the right question, you discover nothing.

If you can't describe what you are doing as a process, you don't know what...

If you can't describe what you are doing as a process, you don't know what...

Rational behavior requires theory. Reactive behavior requires only reflex action.

Rational behavior requires theory. Reactive behavior requires only reflex action.

Quality is everyone's responsibility.

Quality is everyone's responsibility.

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

The result of long-term relationships is better and better quality, and lower and lower costs.

The result of long-term relationships is better and better quality, and lower and lower costs.

Hold everybody accountable? Ridiculous!

Hold everybody accountable? Ridiculous!

Lack of knowledge... that is the problem

Lack of knowledge... that is the problem

Any manager can do well in an expanding market.

Any manager can do well in an expanding market.

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

We are here to make another world.

We are here to make another world.