If you do not know how to ask the right question, you discover nothing.

Quote by W Edwards Deming

Topics: W Edwards Deming Quotes

If you can't describe what you are doing as a process, you don't know what...

If you can't describe what you are doing as a process, you don't know what...

All anyone asks for is a chance to work with pride.

All anyone asks for is a chance to work with pride.

The emphasis should be on why we do a job.

The emphasis should be on why we do a job.

Whenever there is fear, you will get wrong figures.

Whenever there is fear, you will get wrong figures.

Learning is not compulsory... neither is survival.

Learning is not compulsory... neither is survival.

Lack of knowledge... that is the problem

Lack of knowledge... that is the problem

Innovation comes from the producer - not from the customer.

Innovation comes from the producer - not from the customer.

Rational behavior requires theory. Reactive behavior requires only reflex action.

Rational behavior requires theory. Reactive behavior requires only reflex action.

You can not define being exactly on time.

You can not define being exactly on time.

The result of long-term relationships is better and better quality, and lower and lower costs.

The result of long-term relationships is better and better quality, and lower and lower costs.

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

When a system is stable, telling the worker about mistakes is only tampering.

When a system is stable, telling the worker about mistakes is only tampering.

Eliminate numerical quotas, including Management by Objectives.

Eliminate numerical quotas, including Management by Objectives.

Profit in business comes from repeat customers, customers that boast about your project or service,...

Profit in business comes from repeat customers, customers that boast about your project or service,...

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

Any manager can do well in an expanding market.

Any manager can do well in an expanding market.

Hold everybody accountable? Ridiculous!

Hold everybody accountable? Ridiculous!

You should not ask questions without knowledge

You should not ask questions without knowledge

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

We are here to make another world.

We are here to make another world.