Lack of knowledge... that is the problem

Quote by W Edwards Deming

Topics: W Edwards Deming Quotes

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

All anyone asks for is a chance to work with pride.

All anyone asks for is a chance to work with pride.

The result of long-term relationships is better and better quality, and lower and lower costs.

The result of long-term relationships is better and better quality, and lower and lower costs.

If you can't describe what you are doing as a process, you don't know what...

If you can't describe what you are doing as a process, you don't know what...

When a system is stable, telling the worker about mistakes is only tampering.

When a system is stable, telling the worker about mistakes is only tampering.

It is not enough to do your best; you must know what to do, and...

It is not enough to do your best; you must know what to do, and...

Hold everybody accountable? Ridiculous!

Hold everybody accountable? Ridiculous!

Innovation comes from the producer - not from the customer.

Innovation comes from the producer - not from the customer.

Eliminate numerical quotas, including Management by Objectives.

Eliminate numerical quotas, including Management by Objectives.

Whenever there is fear, you will get wrong figures.

Whenever there is fear, you will get wrong figures.

Eliminate numerical quotas, including Management by Objectives.

Eliminate numerical quotas, including Management by Objectives.

Rational behavior requires theory. Reactive behavior requires only reflex action.

Rational behavior requires theory. Reactive behavior requires only reflex action.

Profit in business comes from repeat customers, customers that boast about your project or service,...

Profit in business comes from repeat customers, customers that boast about your project or service,...

You should not ask questions without knowledge

You should not ask questions without knowledge

You can not define being exactly on time.

You can not define being exactly on time.

The emphasis should be on why we do a job.

The emphasis should be on why we do a job.

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

Learning is not compulsory... neither is survival.

Learning is not compulsory... neither is survival.

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

If you do not know how to ask the right question, you discover nothing.

If you do not know how to ask the right question, you discover nothing.