We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.

Quote by James Cash Penney

Topics: James Cash Penney Quotes

Salesmanship is limitless. Our very living is selling. We are all salespeople.

Salesmanship is limitless. Our very living is selling. We are all salespeople.

Salesmanship, too, is an art; the perfection of its technique requires study and practice.

Salesmanship, too, is an art; the perfection of its technique requires study and practice.

The best teamwork comes from men who are working independently toward one goal in unison.

The best teamwork comes from men who are working independently toward one goal in unison.

The keystone of successful business is cooperation. Friction retards progress.

The keystone of successful business is cooperation. Friction retards progress.

Selling is our No. 1 job. Never get away from selling a lot of merchandise...

Selling is our No. 1 job. Never get away from selling a lot of merchandise...

Every man must decide for himself whether he shall master his world or be mastered...

Every man must decide for himself whether he shall master his world or be mastered...

The men who have furnished me with my greatest inspiration have not been men of...

The men who have furnished me with my greatest inspiration have not been men of...

The greatest teacher I know is the job itself.

The greatest teacher I know is the job itself.

It is the service we are not obliged to give that people value most.

It is the service we are not obliged to give that people value most.

There's no better friend to any merchant than a fair competitor.

There's no better friend to any merchant than a fair competitor.

Too many would-be executives are slaves of routine.

Too many would-be executives are slaves of routine.

There has never been a time when a career in the Penney Company was not...

There has never been a time when a career in the Penney Company was not...

I cannot remember a time when the Golden Rule was not my motto and precept,...

I cannot remember a time when the Golden Rule was not my motto and precept,...

As a rule, we find what we look for; we achieve what we get ready...

As a rule, we find what we look for; we achieve what we get ready...

I never trust an executive who tends to pass the buck. Nor would I want...

I never trust an executive who tends to pass the buck. Nor would I want...

No matter what his position or experience in life, there is in everyone more latent...

No matter what his position or experience in life, there is in everyone more latent...

Do not primarily train men to work. Train them to serve willingly and intelligently.

Do not primarily train men to work. Train them to serve willingly and intelligently.

I was long brought up to think that it was nothing short of a crime...

I was long brought up to think that it was nothing short of a crime...

A store's best advertisement is the service its goods render, for upon such service rest...

A store's best advertisement is the service its goods render, for upon such service rest...

Success cannot come from standstill men. Methods change and men must change with them.

Success cannot come from standstill men. Methods change and men must change with them.