I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.

Quote by Tony Hsieh

Topics: Tony Hsieh Quotes

Our customers call and e-mail us to say that's how it feels when a Zappos...

Our customers call and e-mail us to say that's how it feels when a Zappos...

Businesses often forget about the culture, and ultimately, they suffer for it because you can't...

Businesses often forget about the culture, and ultimately, they suffer for it because you can't...

We asked ourselves what we wanted this company to stand for. We didn't want to...

We asked ourselves what we wanted this company to stand for. We didn't want to...

A bigger business is like a cruise ship: There are lots of amenities and you...

A bigger business is like a cruise ship: There are lots of amenities and you...

For me, the most fun is change or growth. There are definitely elements of both...

For me, the most fun is change or growth. There are definitely elements of both...

For me, my role is about unleashing what people already have inside them that is...

For me, my role is about unleashing what people already have inside them that is...