Quotes by Tony Hsieh

Our customers call and e-mail us to say that's how it feels when a Zappos...

#Tony Hsieh

I view my role more as trying to set up an environment where the personalities,...

#Tony Hsieh

For me, the most fun is change or growth. There are definitely elements of both...

#Tony Hsieh

For me, my role is about unleashing what people already have inside them that is...

#Tony Hsieh

Businesses often forget about the culture, and ultimately, they suffer for it because you can't...

#Employees

A bigger business is like a cruise ship: There are lots of amenities and you...

#Tony Hsieh

We asked ourselves what we wanted this company to stand for. We didn't want to...

#Tony Hsieh