Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

Quote by W Edwards Deming

Topics: Friends Quotes

If you do not know how to ask the right question, you discover nothing.

If you do not know how to ask the right question, you discover nothing.

Innovation comes from the producer - not from the customer.

Innovation comes from the producer - not from the customer.

Any manager can do well in an expanding market.

Any manager can do well in an expanding market.

Rational behavior requires theory. Reactive behavior requires only reflex action.

Rational behavior requires theory. Reactive behavior requires only reflex action.

Lack of knowledge... that is the problem

Lack of knowledge... that is the problem

The result of long-term relationships is better and better quality, and lower and lower costs.

The result of long-term relationships is better and better quality, and lower and lower costs.

It is not enough to do your best; you must know what to do, and...

It is not enough to do your best; you must know what to do, and...

Profit in business comes from repeat customers, customers that boast about your project or service,...

Profit in business comes from repeat customers, customers that boast about your project or service,...

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

Eliminate numerical quotas, including Management by Objectives.

Eliminate numerical quotas, including Management by Objectives.

All anyone asks for is a chance to work with pride.

All anyone asks for is a chance to work with pride.

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

The average American worker has fifty interruptions a day, of which seventy percent have nothing...

If you can't describe what you are doing as a process, you don't know what...

If you can't describe what you are doing as a process, you don't know what...

Quality is everyone's responsibility.

Quality is everyone's responsibility.

Eliminate numerical quotas, including Management by Objectives.

Eliminate numerical quotas, including Management by Objectives.

The emphasis should be on why we do a job.

The emphasis should be on why we do a job.

It is not necessary to change. Survival is not mandatory.

It is not necessary to change. Survival is not mandatory.

Democracy and socialism have nothing in common but one word, equality. But notice the difference:...

Democracy and socialism have nothing in common but one word, equality. But notice the difference:...

The worst form of inequality is to try to make unequal things equal.

The worst form of inequality is to try to make unequal things equal.

Equality, rightly understood as our founding fathers understood it, leads to liberty and to the...

Equality, rightly understood as our founding fathers understood it, leads to liberty and to the...