The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

Quote by James Cash Penney

Topics: James Cash Penney Quotes

Too many would-be executives are slaves of routine.

Too many would-be executives are slaves of routine.

Clock watchers never seem to be having a good time.

Clock watchers never seem to be having a good time.

No business can succeed in any great degree without being properly organized.

No business can succeed in any great degree without being properly organized.

There's no better friend to any merchant than a fair competitor.

There's no better friend to any merchant than a fair competitor.

Do not primarily train men to work. Train them to serve willingly and intelligently.

Do not primarily train men to work. Train them to serve willingly and intelligently.

The disciplined are free.

The disciplined are free.

Luck is always the last refuge of laziness and incompetence.

Luck is always the last refuge of laziness and incompetence.

We get real results only in proportion to the real values we give.

We get real results only in proportion to the real values we give.

Men are not great or small because of their material possessions. They are great or...

Men are not great or small because of their material possessions. They are great or...

I cannot remember a time when the Golden Rule was not my motto and precept,...

I cannot remember a time when the Golden Rule was not my motto and precept,...

The Golden Rule finds no limit of application in business.

The Golden Rule finds no limit of application in business.

The keystone of successful business is cooperation. Friction retards progress.

The keystone of successful business is cooperation. Friction retards progress.

Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others....

Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others....

The best of merchandise will go back to the shelf unless handled by a conscientious,...

The best of merchandise will go back to the shelf unless handled by a conscientious,...

No matter what his position or experience in life, there is in everyone more latent...

No matter what his position or experience in life, there is in everyone more latent...

It is always the start that requires the greatest effort.

It is always the start that requires the greatest effort.

The best teamwork comes from men who are working independently toward one goal in unison.

The best teamwork comes from men who are working independently toward one goal in unison.

The well-satisfied customer will bring the repeat sale that counts.

The well-satisfied customer will bring the repeat sale that counts.

A merchant who approaches business with the idea of serving the public well has nothing...

A merchant who approaches business with the idea of serving the public well has nothing...

No company can afford not to move forward. It may be at the top of...

No company can afford not to move forward. It may be at the top of...