Luck is always the last refuge of laziness and incompetence.

Quote by James Cash Penney

Topics: Incompetence Quotes

Courteous treatment will make a customer a walking advertisement.

Courteous treatment will make a customer a walking advertisement.

The well-satisfied customer will bring the repeat sale that counts.

The well-satisfied customer will bring the repeat sale that counts.

Men are not great or small because of their material possessions. They are great or...

Men are not great or small because of their material possessions. They are great or...

I believe in trusting men, not only once but twice - in giving a failure...

I believe in trusting men, not only once but twice - in giving a failure...

The greatest teacher I know is the job itself.

The greatest teacher I know is the job itself.

The best of merchandise will go back to the shelf unless handled by a conscientious,...

The best of merchandise will go back to the shelf unless handled by a conscientious,...

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of...

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of...

The five separate fingers are five independent units. Close them and the fist multiplies strength....

The five separate fingers are five independent units. Close them and the fist multiplies strength....

We can serve our customers well only if our buying jobs are right. You cannot...

We can serve our customers well only if our buying jobs are right. You cannot...

The men who have furnished me with my greatest inspiration have not been men of...

The men who have furnished me with my greatest inspiration have not been men of...

A store's best advertisement is the service its goods render, for upon such service rest...

A store's best advertisement is the service its goods render, for upon such service rest...

Clock watchers never seem to be having a good time.

Clock watchers never seem to be having a good time.

No company can afford not to move forward. It may be at the top of...

No company can afford not to move forward. It may be at the top of...

No matter what his position or experience in life, there is in everyone more latent...

No matter what his position or experience in life, there is in everyone more latent...

There has never been a time when a career in the Penney Company was not...

There has never been a time when a career in the Penney Company was not...

Exchange ideas frequently.

Exchange ideas frequently.

Salesmanship, too, is an art; the perfection of its technique requires study and practice.

Salesmanship, too, is an art; the perfection of its technique requires study and practice.

I cannot remember a time when the Golden Rule was not my motto and precept,...

I cannot remember a time when the Golden Rule was not my motto and precept,...

The problem with the bronco is to get on and stay on. This is the...

The problem with the bronco is to get on and stay on. This is the...

It was always my practice to train salespeople under my direct supervision, and to treat...

It was always my practice to train salespeople under my direct supervision, and to treat...