There are many benefits to this process of listening. The first is that good listeners are created as people feel listened to. Listening is a reciprocal process - we become more attentive to others if they have attended to us.

Quote by Margaret J Wheatley

Topics: Margaret J Wheatley Quotes

I think we have to notice that the business processes we use right now for...

I think we have to notice that the business processes we use right now for...

Too many problem-solving sessions become battlegrounds where decisions are made based on power rather than...

Too many problem-solving sessions become battlegrounds where decisions are made based on power rather than...

Everyone in a complex system has a slightly different interpretation. The more interpretations we gather,...

Everyone in a complex system has a slightly different interpretation. The more interpretations we gather,...

We know from science that nothing in the universe exists as an isolated or independent...

We know from science that nothing in the universe exists as an isolated or independent...

And time for reflection with colleagues is for me a lifesaver; it is not just...

And time for reflection with colleagues is for me a lifesaver; it is not just...

I think it is quite dangerous for an organisation to think they can predict where...

I think it is quite dangerous for an organisation to think they can predict where...

Hopelessness has surprised me with patience.

Hopelessness has surprised me with patience.

I'm sad to report that in the past few years, ever since uncertainty became our...

I'm sad to report that in the past few years, ever since uncertainty became our...

I believe that our very survival depends upon us becoming better systems thinkers.

I believe that our very survival depends upon us becoming better systems thinkers.

For example, I was discussing the use of email and how impersonal it can be,...

For example, I was discussing the use of email and how impersonal it can be,...

In our daily life, we encounter people who are angry, deceitful, intent only on satisfying...

In our daily life, we encounter people who are angry, deceitful, intent only on satisfying...

For eons, humans have struggled to find less destructive ways of living together.

For eons, humans have struggled to find less destructive ways of living together.

We experience problem-solving sessions as war zones, we view competing ideas as enemies, and we...

We experience problem-solving sessions as war zones, we view competing ideas as enemies, and we...

For me, this is a familiar image - people in the organization ready and willing...

For me, this is a familiar image - people in the organization ready and willing...

Even though worker capacity and motivation are destroyed when leaders choose power over productivity, it...

Even though worker capacity and motivation are destroyed when leaders choose power over productivity, it...

Probably the most visible example of unintended consequences, is what happens every time humans try...

Probably the most visible example of unintended consequences, is what happens every time humans try...

Whatever life we have experienced, if we can tell our story to someone who listens,...

Whatever life we have experienced, if we can tell our story to someone who listens,...

I believe that the capacity that any organisation needs is for leadership to appear anywhere...

I believe that the capacity that any organisation needs is for leadership to appear anywhere...

Circles create soothing space, where even reticent people can realize that their voice is welcome.

Circles create soothing space, where even reticent people can realize that their voice is welcome.

We have created trouble for ourselves in organizations by confusing control with order.

We have created trouble for ourselves in organizations by confusing control with order.