The purpose of a business is to create a customer.

Quote by Peter Drucker

Topics: Peter Drucker Quotes

Everybody has accepted by now that change is unavoidable. But that still implies that change...

Everybody has accepted by now that change is unavoidable. But that still implies that change...

Making good decisions is a crucial skill at every level.

Making good decisions is a crucial skill at every level.

A manager is responsible for the application and performance of knowledge.

A manager is responsible for the application and performance of knowledge.

When a subject becomes totally obsolete we make it a required course.

When a subject becomes totally obsolete we make it a required course.

Trying to predict the future is like trying to drive down a country road at...

Trying to predict the future is like trying to drive down a country road at...

Today knowledge has power. It controls access to opportunity and advancement.

Today knowledge has power. It controls access to opportunity and advancement.

Unless commitment is made, there are only promises and hopes... but no plans.

Unless commitment is made, there are only promises and hopes... but no plans.

Charisma becomes the undoing of leaders. It makes them inflexible, convinced of their own infallibility,...

Charisma becomes the undoing of leaders. It makes them inflexible, convinced of their own infallibility,...

Checking the results of a decision against its expectations shows executives what their strengths are,...

Checking the results of a decision against its expectations shows executives what their strengths are,...

Business, that's easily defined - it's other people's money.

Business, that's easily defined - it's other people's money.

We can say with certainty - or 90% probability - that the new industries that...

We can say with certainty - or 90% probability - that the new industries that...

Plans are only good intentions unless they immediately degenerate into hard work.

Plans are only good intentions unless they immediately degenerate into hard work.

The productivity of work is not the responsibility of the worker but of the manager.

The productivity of work is not the responsibility of the worker but of the manager.

The aim of marketing is to know and understand the customer so well the product...

The aim of marketing is to know and understand the customer so well the product...

Executives owe it to the organization and to their fellow workers not to tolerate nonperforming...

Executives owe it to the organization and to their fellow workers not to tolerate nonperforming...

The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.

The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.

People who don't take risks generally make about two big mistakes a year. People who...

People who don't take risks generally make about two big mistakes a year. People who...

Few companies that installed computers to reduce the employment of clerks have realized their expectations......

Few companies that installed computers to reduce the employment of clerks have realized their expectations......

Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new...

Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new...

Knowledge has to be improved, challenged, and increased constantly, or it vanishes.

Knowledge has to be improved, challenged, and increased constantly, or it vanishes.