The most important thing in communication is hearing what isn't said.

Quote by Peter Drucker

Topics: Peter Drucker Quotes

Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new...

Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new...

Suppliers and especially manufacturers have market power because they have information about a product or...

Suppliers and especially manufacturers have market power because they have information about a product or...

The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.

The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.

Objectives are not fate; they are direction. They are not commands; they are commitments. They...

Objectives are not fate; they are direction. They are not commands; they are commitments. They...

Business, that's easily defined - it's other people's money.

Business, that's easily defined - it's other people's money.

Knowledge has to be improved, challenged, and increased constantly, or it vanishes.

Knowledge has to be improved, challenged, and increased constantly, or it vanishes.

Never mind your happiness; do your duty.

Never mind your happiness; do your duty.

Plans are only good intentions unless they immediately degenerate into hard work.

Plans are only good intentions unless they immediately degenerate into hard work.

The productivity of work is not the responsibility of the worker but of the manager.

The productivity of work is not the responsibility of the worker but of the manager.

Efficiency is doing things right; effectiveness is doing the right things.

Efficiency is doing things right; effectiveness is doing the right things.

People who don't take risks generally make about two big mistakes a year. People who...

People who don't take risks generally make about two big mistakes a year. People who...

The computer is a moron.

The computer is a moron.

The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.

The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.

Rank does not confer privilege or give power. It imposes responsibility.

Rank does not confer privilege or give power. It imposes responsibility.

No institution can possibly survive if it needs geniuses or supermen to manage it. It...

No institution can possibly survive if it needs geniuses or supermen to manage it. It...

The only thing we know about the future is that it will be different.

The only thing we know about the future is that it will be different.

We now accept the fact that learning is a lifelong process of keeping abreast of...

We now accept the fact that learning is a lifelong process of keeping abreast of...

The best way to predict the future is to create it.

The best way to predict the future is to create it.

Trying to predict the future is like trying to drive down a country road at...

Trying to predict the future is like trying to drive down a country road at...

Most discussions of decision making assume that only senior executives make decisions or that only...

Most discussions of decision making assume that only senior executives make decisions or that only...