Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Quote by Zig Ziglar

Topics: Zig Ziglar Quotes

Positive thinking will let you do everything better than negative thinking will.

Positive thinking will let you do everything better than negative thinking will.

The way you see people is the way you treat them.

The way you see people is the way you treat them.

You cannot tailor make the situations in life, but you can tailor make the attitudes...

You cannot tailor make the situations in life, but you can tailor make the attitudes...

Money won't make you happy... but everybody wants to find out for themselves.

Money won't make you happy... but everybody wants to find out for themselves.

When you are tough on yourself, life is going to be infinitely easier on you.

When you are tough on yourself, life is going to be infinitely easier on you.

Success is not a destination, it's a journey.

Success is not a destination, it's a journey.

The most important persuasion tool you have in your entire arsenal is integrity.

The most important persuasion tool you have in your entire arsenal is integrity.

Many marriages would be better if the husband and the wife clearly understood that they...

Many marriages would be better if the husband and the wife clearly understood that they...

If you treat your wife like a thoroughbred, you'll never end up with a nag.

If you treat your wife like a thoroughbred, you'll never end up with a nag.

You cannot tailor-make the situations in life, but you can tailor-make the attitudes to fit...

You cannot tailor-make the situations in life, but you can tailor-make the attitudes to fit...

Success means doing the best we can with what we have. Success is the doing,...

Success means doing the best we can with what we have. Success is the doing,...

I believe that being successful means having a balance of success stories across the many...

I believe that being successful means having a balance of success stories across the many...

Sometimes adversity is what you need to face in order to become successful.

Sometimes adversity is what you need to face in order to become successful.

People often say that motivation doesn't last. Well, neither does bathing - that's why we...

People often say that motivation doesn't last. Well, neither does bathing - that's why we...

Success is in the details.

Success is in the details.

You cannot tailor-make the situations in life but you can tailor-make the attitudes to fit...

You cannot tailor-make the situations in life but you can tailor-make the attitudes to fit...

It was character that got us out of bed, commitment that moved us into action,...

It was character that got us out of bed, commitment that moved us into action,...

If you learn from defeat, you haven't really lost.

If you learn from defeat, you haven't really lost.

It's not what you've got, it's what you use that makes a difference.

It's not what you've got, it's what you use that makes a difference.

Expect the best. Prepare for the worst. Capitalize on what comes.

Expect the best. Prepare for the worst. Capitalize on what comes.