Even the once simple home mortgage now has so many flavors and styles and variations that it is difficult for people to make a decision.

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People don't place their trust in government or company pension plans; they have to be...

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Be dramatically willing to focus on the customer at all costs, even at the cost...

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The current institutionally provided retirement plans will not cover people's needs upon retirement.

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Before 1980, it was basically illegal for U.S. banks to invent new products.

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Well, today people have to be self-reliant if they want a secure retirement income.

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The changing nature of money is only one facet of the financial services revolution.

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Even some of the greatest technology-led revolutions, or allegedly technology-led, really were only made possible...

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We're still in the first minutes of the first day of the Internet revolution.

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So I think instead of focusing on the competition, focus on the customer.

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