I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

Quote by James Cash Penney

Topics: James Cash Penney Quotes

Do not primarily train men to work. Train them to serve willingly and intelligently.

Do not primarily train men to work. Train them to serve willingly and intelligently.

Clock watchers never seem to be having a good time.

Clock watchers never seem to be having a good time.

The disciplined are free.

The disciplined are free.

We can serve our customers well only if our buying jobs are right. You cannot...

We can serve our customers well only if our buying jobs are right. You cannot...

No serious-minded man should have time for the mediocre in any phase of his living.

No serious-minded man should have time for the mediocre in any phase of his living.

Too many would-be executives are slaves of routine.

Too many would-be executives are slaves of routine.

The keystone of successful business is cooperation. Friction retards progress.

The keystone of successful business is cooperation. Friction retards progress.

A merchant who approaches business with the idea of serving the public well has nothing...

A merchant who approaches business with the idea of serving the public well has nothing...

Salesmanship is limitless. Our very living is selling. We are all salespeople.

Salesmanship is limitless. Our very living is selling. We are all salespeople.

The well-satisfied customer will bring the repeat sale that counts.

The well-satisfied customer will bring the repeat sale that counts.

There's no better friend to any merchant than a fair competitor.

There's no better friend to any merchant than a fair competitor.

Men are not great or small because of their material possessions. They are great or...

Men are not great or small because of their material possessions. They are great or...

We get real results only in proportion to the real values we give.

We get real results only in proportion to the real values we give.

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

Every man must decide for himself whether he shall master his world or be mastered...

Every man must decide for himself whether he shall master his world or be mastered...

Theory is splendid but until put into practice, it is valueless.

Theory is splendid but until put into practice, it is valueless.

It is the service we are not obliged to give that people value most.

It is the service we are not obliged to give that people value most.

Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others....

Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others....

Change is vital, improvement the logical form of change.

Change is vital, improvement the logical form of change.

Exchange ideas frequently.

Exchange ideas frequently.