Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a…

Quote by Peter F Drucker

Topics: Money Quotes

Efficiency is doing things right; effectiveness is doing the right things.

Efficiency is doing things right; effectiveness is doing the right things.

Everybody has accepted by now that change is unavoidable. But that still implies that change...

Everybody has accepted by now that change is unavoidable. But that still implies that change...

Whenever you see a successful business, someone once made a courageous decision

Whenever you see a successful business, someone once made a courageous decision

Few companies that installed computers to reduce the employment of clerks have realized their expectations.......

Few companies that installed computers to reduce the employment of clerks have realized their expectations.......

Trying to predict the future is like trying to drive down a country road at...

Trying to predict the future is like trying to drive down a country road at...

Management by objective works - if you know the objectives. Ninety percent of the time...

Management by objective works - if you know the objectives. Ninety percent of the time...

The leaders who work most effectively, it seems to me, never say 'I'. And that's...

The leaders who work most effectively, it seems to me, never say 'I'. And that's...

Time is the scarcest resource and unless it is managed nothing else can be managed.

Time is the scarcest resource and unless it is managed nothing else can be managed.

So much of what we call management consists in making it difficult for people to...

So much of what we call management consists in making it difficult for people to...

The leaders who work most effectively, it seems to me, never say 'I'. And that's...

The leaders who work most effectively, it seems to me, never say 'I'. And that's...

It's not hard to make decisions when you know what your values are.

It's not hard to make decisions when you know what your values are.

Plans are only good intentions unless they immediately degenerate into hard work.

Plans are only good intentions unless they immediately degenerate into hard work.

Long range planning does not deal with future decisions, but with the future of present...

Long range planning does not deal with future decisions, but with the future of present...

Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new...

Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new...

A business exists to create a customer

A business exists to create a customer

Follow effective action with quiet reflection. From the quiet reflection will come even more effective...

Follow effective action with quiet reflection. From the quiet reflection will come even more effective...

The best way to predict the future is to create it.

The best way to predict the future is to create it.

Effective leadership is not about making speeches or being liked; leadership is defined by results...

Effective leadership is not about making speeches or being liked; leadership is defined by results...

To punish me for my contempt for authority, fate made me an authority myself.

To punish me for my contempt for authority, fate made me an authority myself.

Homo sapiens is the species that invents symbols in which to invest passion and authority,...

Homo sapiens is the species that invents symbols in which to invest passion and authority,...

Don't beat yourself, beat your record.

Don't beat yourself, beat your record.

Some people asked me if I would be interested in managing the A's. I said...

Some people asked me if I would be interested in managing the A's. I said...

The solution to a problem changes the nature of the problem.

The solution to a problem changes the nature of the problem.

The substance of the eminent Socialist gentleman's speech is that making a profit is a...

The substance of the eminent Socialist gentleman's speech is that making a profit is a...