Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Quote by Zig Ziglar

Topics: Zig Ziglar Quotes

Your attitude, not your aptitude, will determine your altitude.

Your attitude, not your aptitude, will determine your altitude.

For every sale you miss because you're too enthusiastic, you will miss a hundred because...

For every sale you miss because you're too enthusiastic, you will miss a hundred because...

It's not what you've got, it's what you use that makes a difference.

It's not what you've got, it's what you use that makes a difference.

If you learn from defeat, you haven't really lost.

If you learn from defeat, you haven't really lost.

Building a better you is the first step to building a better America.

Building a better you is the first step to building a better America.

Success is dependent upon the glands - sweat glands.

Success is dependent upon the glands - sweat glands.

Success is not a destination, it's a journey.

Success is not a destination, it's a journey.

The foundation stones for a balanced success are honesty, character, integrity, faith, love and loyalty.

The foundation stones for a balanced success are honesty, character, integrity, faith, love and loyalty.

Every success is built on the ability to do better than good enough

Every success is built on the ability to do better than good enough

You were born to win, but to be a winner, you must plan to win,...

You were born to win, but to be a winner, you must plan to win,...

When you are tough on yourself, life is going to be infinitely easier on you.

When you are tough on yourself, life is going to be infinitely easier on you.

Action often precedes the feeling.

Action often precedes the feeling.

You do not pay the price of success, you enjoy the price of success.

You do not pay the price of success, you enjoy the price of success.

Winning is not everything, but the effort to win is.

Winning is not everything, but the effort to win is.

Failure is a detour, not a dead-end street.

Failure is a detour, not a dead-end street.

Life is too short to spend your precious time trying to convince a person who...

Life is too short to spend your precious time trying to convince a person who...

Positive thinking will let you do everything better than negative thinking will.

Positive thinking will let you do everything better than negative thinking will.

I believe that being successful means having a balance of success stories across the many...

I believe that being successful means having a balance of success stories across the many...

Success is not permanent. The same is also true of failure

Success is not permanent. The same is also true of failure

Talent alone won't make you a success. Neither will being in the right place at...

Talent alone won't make you a success. Neither will being in the right place at...