Any manager can do well in an expanding market.
Eliminate numerical quotas, including Management by Objectives.
Hold everybody accountable? Ridiculous!
If you can't describe what you are doing as a process, you don't know what you're doing.
If you do not know how to ask the right question, you discover nothing.
Innovation comes from the producer - not from the customer.
It is not necessary to change. Survival is not mandatory.
Lack of knowledge... that is the problem