If A equals success, then the formula is A equals X plus Y and Z, with X being work, Y… (read more)
To listen well is as powerful a means of communication and influence as to talk well
The art of listening needs its highest development in listening to oneself; our most important task is to develop an… (read more)
Deep listening is miraculous for both listener and speaker. When someone receives us with open-hearted, non-judging, intensely interested listening, our… (read more)
Most people do not listen with the intent to understand; they listen with the intent to reply.
I know that you believe you understand what you think I said, but I'm not sure you realize that what… (read more)
Very few people would listen if they didn't know it was their turn next
Just because an animal is large, it doesn't mean he doesn't want kindness; however big Tigger seems to be, remember… (read more)